Terms and Conditions - Tottenham House Clearance
Welcome to Tottenham House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by the following terms.
1. Services Provided
Tottenham House Clearance offers comprehensive house clearance services, including but not limited to the removal of unwanted items, disposal of waste, and recycling.
1.1 Scope of Services
- Residential clearance
- Commercial clearance
- Estate clearance
- Industrial clearance
2. Booking and Scheduling
Customers can book our services through our online platform or by contacting our customer service team. We strive to accommodate your preferred schedule, though availability may vary.
2.1 Confirmation
Upon booking, you will receive a confirmation email outlining the details of your appointment.
2.2 Cancellations
If you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid any cancellation fees.
3. Payment Terms
All payments must be made upon completion of services unless a prior arrangement has been made.
3.1 Pricing
Our pricing is based on the volume of items to be cleared, the complexity of the job, and any additional services requested.
3.2 Payment Methods
- Credit/Debit Cards
- Bank Transfers
- Cash
4. Responsibilities
The customer is responsible for ensuring that all items to be cleared are accessible and that any restrictions or special conditions are communicated prior to the clearance.
4.1 Customer Obligations
- Provide accurate information about the items and site access.
- Ensure that pets, vehicles, and any hazardous materials are removed or secured.
4.2 Tottenham House Clearance Obligations
- Provide professional and timely services.
- Ensure the safety and security of items during the clearance process.
5. Liability
While we take utmost care in handling your items, Tottenham House Clearance is not liable for any pre-existing damages or losses incurred during the clearance process, except in cases of negligence on our part.
5.1 Insurance
We carry insurance coverage to protect against accidental damage or loss of items during clearance.
5.2 Limitation of Liability
Our liability is limited to the value of the items being cleared. We are not responsible for consequential damages.
6. Privacy Policy
Your privacy is important to us. We collect and use your personal information solely for the purpose of providing our services.
6.1 Data Collection
- Name and contact information
- Service details
- Payment information
6.2 Data Protection
We implement robust security measures to protect your data from unauthorized access and breaches.
7. Termination
Either party may terminate the agreement with written notice if the other party breaches any of the terms outlined herein.
7.1 Grounds for Termination
- Breach of payment terms
- Failure to provide access or necessary information
7.2 Consequences of Termination
Upon termination, any outstanding payments become immediately due, and both parties are released from further obligations.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Tottenham House Clearance operates.
8.1 Dispute Resolution
Any disputes arising from these terms will be resolved through arbitration in the appropriate jurisdiction.
9. Amendments
Tottenham House Clearance reserves the right to modify these Terms and Conditions at any time. Customers will be notified of significant changes.
9.1 Notification
Updates to the terms will be communicated via email or through our official communication channels.
10. Miscellaneous
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.
10.1 Entire Agreement
These Terms constitute the entire agreement between the customer and Tottenham House Clearance regarding the services provided.
10.2 Severability
If any part of these Terms is deemed invalid, it will not affect the validity of the remaining sections.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.